MYHOMEGUILD LLC · Account and privacy
Request account deletion
This page covers MyHomeGuild, GuildTour, GuildDesk and GuildMove. You can request deletion here even if you have uninstalled the app.
Start your request
Send an email from the address registered to your account. Include the product name and say whether you want to close your shared account or request deletion of particular product data. Do not send your password, authentication codes or identity documents with the initial request.
Email a deletion requestYou can also write directly to info@myhomeguild.com.
If you can sign in, use Account and data requests and select account deletion. Keep the private request receipt so you can follow up.
What happens next
Support verifies account ownership before acting. Sending the request, signing out or uninstalling an app does not immediately delete your account or its data.
The products use a shared account. Closing that account affects access to all four products. Tell support if you only want to remove particular product data. Shared company workspaces and records belonging to other users need a separate review.
The request can cover your account and profile details, personal messages, uploaded photos and documents, location information and other associated personal data. Some records may need to be retained for legal obligations, fraud prevention, security or other legitimate reasons. Support must explain any applicable retention and the scope of deletion before marking the request complete.
This is a request pathway, not an automatic deletion confirmation. See our privacy policy for more information.