MYHOMEGUILD LLC operates MyHomeGuild, GuildTour, GuildDesk and GuildMove. The products use a shared account, with separate product permissions, memberships and workspace access.

MyHomeGuild provides public website, account, marketplace, professional profile, real estate, interior design, Home Passport, communication, and support tools.

This policy explains the information handled by those tools. It does not describe inactive payment, payout, SMS, push, AI, or call-recording systems as active services.

We collect information needed to provide accounts, profiles, job and project workflows, property records, marketplace discovery, communications, preferences, support, security, and analytics where enabled.

The exact information depends on how you use MyHomeGuild and which beta features are available to your account.

Users may provide names, email addresses, account details, role selections, job requests, project information, profile details, service areas, portfolio content, real estate information, design preferences, saved items, support requests, and other information submitted through the service.

Do not submit sensitive information unless it is necessary for the feature you are using.

MyHomeGuild may collect device, browser, usage, security, session, cookie, consent, page interaction, and diagnostic information needed to operate and protect the service.

Google Analytics 4 when enabled may be used only when configured and consent allows analytics storage.

Property and marketplace workflows may include saved homes, listing details, Home Passport records, project context, location preferences, and interactions with marketplace or real estate tools.

Some property or listing information may come from users or external sources and should be independently verified before important decisions are made.

Professional, agent, and designer profiles may include business names, role information, service categories, service areas, bios, portfolio items, qualifications, references, contact preferences, and verification-related submissions where available.

MyHomeGuild does not claim that all professionals, agents, or designers are verified.

Users may upload photos, documents, portfolio items, listing media, project files, or Home Passport media where features allow.

MyHomeGuild supports AWS S3 object storage. Media may be processed and stored by hosting, infrastructure, and storage providers needed to operate the service.

MyHomeGuild may process messages, contact requests, support emails, account notices, and marketplace communications to deliver and secure the service.

MyHomeGuild supports Amazon SES email delivery when configured.

We use information to provide accounts, route marketplace requests, display profiles and content, support Home Passport and property workflows, deliver communications, improve usability, prevent abuse, protect security, troubleshoot issues, and respond to support or privacy requests.

We may also use consented analytics to understand public website and product performance.

We may share information with other users when a feature is designed to display or exchange that information, such as public profiles, job requests, proposals, messages, reviews, or listing content.

We may also share information with service providers, when required for security or legal reasons, or with your direction. We do not use blanket claims such as never sharing data.

MyHomeGuild supports custom session authentication with Google OAuth, AWS Amplify-related configuration, AWS S3 object storage, Amazon SES email delivery, Google Analytics 4 where enabled, and Prisma/PostgreSQL database usage.

Some providers are environment-dependent. Where a provider is not active or not configured, this policy treats it as a possible service category rather than a guaranteed live subprocessor.

We retain information for as long as reasonably necessary for the purposes described in this policy, including account operation, marketplace workflows, security, support, recordkeeping, and legal or operational needs.

A complete retention schedule has not been confirmed, so this policy does not specify fixed retention periods. Contact our team with retention questions.

MyHomeGuild uses technical and organizational safeguards intended to protect accounts, sessions, communications, uploads, and platform integrity.

No online service can guarantee perfect security. Keep your account credentials and devices secure and report suspected misuse to support.

You may manage cookie preferences, update account or profile information where controls are available, and contact MyHomeGuild for privacy help.

Specific privacy rights depend on applicable law and verified operational procedures. This policy does not claim complete GDPR, CCPA, or CPRA compliance beyond what can be supported.

For access, correction, deletion, export, or privacy-related requests, contact info@myhomeguild.com.

You can start a deletion request from account settings in the apps, from the website account and data requests area, or from /delete-account without reinstalling an app. Tell us whether you want to close the shared account or request deletion of particular product data.

Submitting a request does not immediately erase data. Support must verify account ownership, review shared workspaces and identify any records that must be retained for legal, fraud-prevention or security reasons. Signing out or uninstalling an app does not delete the account.

Formal account deletion, export, and response-time procedures have not been confirmed and require legal and operational review before launch.

MyHomeGuild uses cookies and browser storage for session, security, consent, preferences, location selection, temporary form state, and analytics where enabled and consented.

See the Cookie Policy for categories, consent versioning, and browser storage details.

MyHomeGuild is not presented as a service for children. A minimum age has not been confirmed. Contact our team with questions about eligibility.

Minimum age and children privacy wording require legal review before public launch.

MyHomeGuild may be accessed from different locations, and service providers may process information in locations where they operate.

An international transfer basis has not been confirmed, so this policy does not specify one. Contact our team with questions about international processing.

MyHomeGuild may update this policy as the service, providers, cookies, support workflows, or legal requirements change.

The Last Updated date shows when this page was last changed.

Privacy questions and requests may be sent to info@myhomeguild.com.

General support questions may be sent to info@myhomeguild.com.