Trust & Safety
Verification
Understand which profile checks have been published and what they cover.
Open the professional's full profile and read Verification details. A Profile reviewed label is separate from individual credential checks and does not confirm every credential.
Identity checked, Business registration checked, Business or broker connection checked, and Professional license checked describe separate checks. Read the service, location and check date shown with each published label. Business registration does not establish a professional license, and a check for one service or location does not cover every job.
If no current independent checks are published, ask the professional for the credentials and current insurance details relevant to your work before agreeing to proceed. A missing label alone does not establish that a person is unlicensed or fraudulent. A verification label does not guarantee workmanship or insurance coverage.
Keep the agreed scope, quote and relevant messages together. If profile information appears incorrect, contact support with the profile link and a short explanation. Keep identity documents, passwords and verification codes out of public posts.
