Get help with a dispute.
Ask support to review a problem with work quality, a missed visit, a payment or request access. Start a private conversation below and include the details so the team can understand the issue.
1. Identify the work
Include the job, project or payment reference and the date the problem occurred.
2. Explain what happened
Describe the agreed scope, the problem and any messages or receipts that support your account.
3. Tell us what you need
Explain the outcome you are seeking. Support will review the information; submitting a request does not confirm a refund.
Sign in to save the conversation and return to replies. You can also email a dispute review request or open your project records.