Terms of Service
Terms of Service
These terms explain the rules for using MyHomeGuild as a homeowner, professional, real estate agent, interior designer, or visitor.
- Effective Date
- July 15, 2026
- Last Updated
- October 21, 2026
Acceptance
By accessing or using MyHomeGuild, you agree to follow these terms and the public policies linked from the service.
If you do not agree, do not use MyHomeGuild.
Eligibility
Use MyHomeGuild only if you can form a binding agreement and are permitted to use the service under laws that apply to you.
Accounts and Security
You are responsible for the accuracy of account information and for keeping login credentials and devices secure.
Notify MyHomeGuild if you believe your account or communications have been misused.
User Roles
MyHomeGuild supports homeowners, service professionals, real estate agents, interior designers, and visitors.
Different tools may be available depending on account type, profile status, product area, and beta availability.
Marketplace Nature
MyHomeGuild provides marketplace, property, profile, communication, and coordination tools. MyHomeGuild is not the service professional, real estate brokerage, interior design firm, inspector, contractor, escrow agent, or payment processor for user projects.
Professionals, agents, and designers are independent from MyHomeGuild and are responsible for their own services, statements, pricing, licenses, permits, insurance, taxes, and work quality.
Jobs, Proposals and Projects
Users may create job requests, review profiles, exchange messages, compare proposals, and coordinate project information where those features are available.
Customers and professionals are responsible for confirming scope, pricing, timing, site access, materials, permits, and final project terms before work begins.
Professional, Agent and Designer Responsibilities
Professionals, agents, and designers must keep profile, credential, licensing, insurance, service area, availability, and portfolio information accurate.
MyHomeGuild does not claim that every professional, agent, or designer is verified. Users should independently review qualifications before making hiring or property decisions.
Listings and Property Information
Property, listing, Home Passport, and marketplace information may be provided by users or third-party sources and may be incomplete, delayed, or inaccurate.
Users should independently verify property facts, availability, pricing, condition, legal status, and local requirements before relying on them.
User Content
You are responsible for content you submit, including job details, profile text, listings, reviews, photos, documents, messages, and Home Passport information.
Do not submit content you do not have permission to use or content that is false, unsafe, unlawful, infringing, abusive, or misleading.
Communications
MyHomeGuild may provide messaging, email, notifications, and support communications related to account activity and marketplace workflows.
Do not use communication tools to spam, harass, impersonate, bypass safety workflows, or misuse another user contact information.
Acceptable Use
Use MyHomeGuild for legitimate home services, real estate, design, account, support, and property-management purposes.
Respect privacy, safety, intellectual property, platform integrity, and applicable laws.
Prohibited Conduct
Do not interfere with the service, scrape private information, reverse engineer protected systems, upload malware, create fake accounts, post fake reviews, misrepresent credentials, or attempt unauthorized access.
Do not use MyHomeGuild to coordinate unsafe, discriminatory, fraudulent, exploitative, or unlawful activity.
Verification and Credentials
MyHomeGuild may support profile review or credential submission workflows where available, but review status is not a guarantee of work quality, licensing status, insurance coverage, safety, or compliance.
Users and professionals remain responsible for confirming licenses, permits, insurance, references, and local requirements.
Payments and Fees
Live marketplace payments and payouts are not enabled. Platform checkout, commissions, refunds, payment processing, payout processing, and wallet features are not enabled in the current public beta unless a specific live product screen states otherwise.
MyHomeGuild does not hold funds in escrow, release payouts, process refunds, or provide transaction terms for live marketplace payments.
No-Live-Payments Beta State
Because live payments and payouts are not active, MyHomeGuild does not provide escrow, payment protection, booking protection, wallet balances, withdrawals, or agent payout processing.
If payment features are introduced later, MyHomeGuild will need updated product flows and updated public terms before those features are offered.
Reviews
Reviews, ratings, portfolio items, and profile claims may reflect user-submitted opinions or information.
MyHomeGuild may remove or limit reviews that appear fake, abusive, irrelevant, unlawful, or inconsistent with marketplace integrity.
Intellectual Property
MyHomeGuild and its service design, branding, software, and content are protected by intellectual property laws.
You retain rights you have in your own submitted content, but you grant MyHomeGuild permission to host, display, process, and use that content to operate and improve the service.
Third-Party Services
MyHomeGuild may rely on service providers for hosting, infrastructure, authentication, database, storage, email delivery, analytics where enabled, and similar operational needs.
Third-party websites, providers, or services linked from MyHomeGuild are governed by their own terms and policies.
Suspension and Termination
MyHomeGuild may limit, suspend, or terminate access when account activity, content, or marketplace behavior creates safety, trust, legal, security, or platform integrity concerns.
You may stop using MyHomeGuild at any time and may contact support for account assistance.
Disclaimers
MyHomeGuild is provided as a platform and workflow service. It does not guarantee the availability, quality, safety, legality, accuracy, or outcome of user services, listings, proposals, reviews, or communications.
Professional, real estate, design, inspection, legal, financial, insurance, tax, and permitting decisions should be independently verified with qualified advisors where appropriate.
Limitation of Liability
Nothing in these terms is intended to limit rights or remedies that cannot be limited under applicable law.
Indemnity
Users remain responsible for their own conduct, content, services, listings, projects, and legal compliance.
Dispute Terms
For questions or concerns about these terms, contact info@myhomeguild.com.
Changes
MyHomeGuild may update these terms as the service changes. The Last Updated date shows when this page was last changed.
MyHomeGuild may update this page as products, providers, payment tools, and support workflows change.
Material product changes, including live payment features, may require additional terms before those features are offered.
Contact
Questions about these terms may be sent to info@myhomeguild.com.
