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Help article
Check your agreement before expecting a payment from the platform.
booking payments
An inquiry, listing or advertising campaign does not create a commission payout. Brokerage commissions and referral arrangements depend on the agreement between the parties.
If you expect a platform payment, contact support with the relevant agreement and transaction reference. Do not treat an estimate or dashboard total as confirmation that money was sent.
Role-based FAQ
Find answers quickly based on how you use MyHomeGuild.