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Trust & Safety
Protect private details and check the professional’s credentials.
trust safety
Keep a written scope and relevant messages. Report suspicious activity with the request or project reference. For immediate danger, contact local emergency services first.
How do disputes and refunds work?
Send the request reference and explain what went wrong.
When is my address shared?
Use a general location for public descriptions and keep access details private.
Role-based FAQ
Answers by role
Find answers quickly based on how you use MyHomeGuild.